Frequently Asked Questions
Q. How Long will it take to get my custom order?
Our general turn around time is 7-10 business days for screen-printing, 10-14 business days for embroidery.
Rush service is available - additional fees may apply.
Q. Can I get my custom order faster?
If you need your order faster than 7-10 business days, we can usually accommodate this. There are times that our schedule will just not allow rush service. If we are extremely busy and have to move scheduled jobs around to fit your order in, we will charge you a rush fee based on the number of days you require your order.
Q. How much will my custom printed order cost?
Each project is priced according to the quantity of items, the number of locations to be printed and the number of colors in the design to be printed. Request a quote on your project today!
Q. What are your payment terms?
A 50% deposit is required with the balance due on receipt/pick-up. On custom vinyl/transfer orders, payment in full is required when the order is placed.
Q. What type of payments do you accept?
We accept Visa, Mastercard, PayPal (for online orders ONLY), School Purchase Orders, School and Business Checks, Personal Checks, and Cash
Q. Do you offer any discounts?
We try to keep our prices as low as possible. We do offer price breaks based on quantity ordered.
Q. Do you have a minimum order?
Yes. The minimum quantity is based on the complexity of the design, including the number of colors in the design and the number of locations to be printed. . Any order that can not be screen printed, can possibly be done using high quality custom cut vinyl or an iron on transfer.
Q. Do you print on customer supplied apparel?
Yes, we will print or embroider on new items supplied by the customer. We are not responsible for replacement/reimbursement should customer supplied items become damaged in the printing or embroidery process. We will not print or embroider previously worn or otherwise soiled garments.
Q. What type of shirts do you print on?
We offer a wide variety of apparel and accessories that can be screen printed or embroidered to meet your needs. For a basic T-shirt, we typically print on Gildan or Jerzees brand T-shirts. They are good quality shirts available at reasonable prices. We also get a lot of requests for American Apparel, Alternative Apparel & organic shirts. These and many more are available. See our online catalog or stop in and pick up a catalog today!
Q. Do you offer design services?
Yes. There is a $50/hour charge. You will be billed in 30 minute increments and we will let you know in advance the approximate price for your project. As per our payment terms, 50% of the estimated balance is due before we start on your project.
Our general turn around time is 7-10 business days for screen-printing, 10-14 business days for embroidery.
Rush service is available - additional fees may apply.
Q. Can I get my custom order faster?
If you need your order faster than 7-10 business days, we can usually accommodate this. There are times that our schedule will just not allow rush service. If we are extremely busy and have to move scheduled jobs around to fit your order in, we will charge you a rush fee based on the number of days you require your order.
- 5-6 day turnaround time add 10%
- 4 day turnaround time add 20%
- 3 day turnaround time add 30%
- 2 day turnaround time add 40%
- 1 day turnaround time add 50%
Q. How much will my custom printed order cost?
Each project is priced according to the quantity of items, the number of locations to be printed and the number of colors in the design to be printed. Request a quote on your project today!
Q. What are your payment terms?
A 50% deposit is required with the balance due on receipt/pick-up. On custom vinyl/transfer orders, payment in full is required when the order is placed.
Q. What type of payments do you accept?
We accept Visa, Mastercard, PayPal (for online orders ONLY), School Purchase Orders, School and Business Checks, Personal Checks, and Cash
Q. Do you offer any discounts?
We try to keep our prices as low as possible. We do offer price breaks based on quantity ordered.
Q. Do you have a minimum order?
Yes. The minimum quantity is based on the complexity of the design, including the number of colors in the design and the number of locations to be printed. . Any order that can not be screen printed, can possibly be done using high quality custom cut vinyl or an iron on transfer.
Q. Do you print on customer supplied apparel?
Yes, we will print or embroider on new items supplied by the customer. We are not responsible for replacement/reimbursement should customer supplied items become damaged in the printing or embroidery process. We will not print or embroider previously worn or otherwise soiled garments.
Q. What type of shirts do you print on?
We offer a wide variety of apparel and accessories that can be screen printed or embroidered to meet your needs. For a basic T-shirt, we typically print on Gildan or Jerzees brand T-shirts. They are good quality shirts available at reasonable prices. We also get a lot of requests for American Apparel, Alternative Apparel & organic shirts. These and many more are available. See our online catalog or stop in and pick up a catalog today!
Q. Do you offer design services?
Yes. There is a $50/hour charge. You will be billed in 30 minute increments and we will let you know in advance the approximate price for your project. As per our payment terms, 50% of the estimated balance is due before we start on your project.